southwest airlines interactive route map

Don't worry - we're working on it! Those are really the last two pieces before we reactivate our interactive route map. We have the data in our internal systems but offering up at the scale of is a bigger problem to solve. Hence, we have a fancy algorithm that allows us to build connections dynamically so Customers have better options, but it's complex to get that list of connecting market pairs as it's constantly changing with every schedule revision.

This allows us to create a schedule of our non-stop flights and then the reservation system dynamically creates connecting itineraries based upon certain criteria such a minimum connection time, maximum connection time, and to prevent things like circuitous routings. Our prior interactive route map did not handle connecting route information as elegantly as we thought it should, so we're spending the energy to try to improve this during this round of improvements.įor a bit of background, we shifted to what we in the industry call dynamic connections back in 2015 when we moved to our Amadeus reservation system. That last bit about connecting flight data is what is causing us to spend a bit more time than we had planned. Right now, we're working on resolving some issues with how the map performs on mobile devices, since more than 3 out of 4 visits are on mobile device, and we're working to improve the connecting flight information on the map. We're still working on some finishing touches before we can launch this new capability. We hope to have something to you in the first half of 2022. We started this work earlier this summer to improve awareness about our changing network. We have many Cohearts working on this including Gaurav, Dana, Greg, Byron, and partners that are hard at work to deliver this improved capability for our Customers. I have good news - we are far along our path to a new route map. Thank you so much for the feedback on this. Hi There! Mark from the Southwest Digital team here.

Southwest airlines interactive route map